- Not to be confused with Part 10
"Letters are symbols. They are building blocks of words, which form our language. Languages help us communicate. Even with complicated languages used by intelligent people, misunderstanding is a common occurrence. We write things down sometimes – letters, words – hoping they will serve us and those with whom we wish to communicate. Letters and words, calling out for understanding."―Margaret Lanterman[src]
Harry helps orderlies restrain Ronette in the hospital. Cooper and Albert enter. Cooper takes a sample from her fingernail—a small piece of paper containing the letter 'B.' Cooper tells Harry and Albert about his visit from the giant.
Donna visits Harold Smith, who offers her his hospitality. He has many flowers in his living room and he says he sent the letter for her to investigate Meals on Wheels. He says he is a shut-in because he cannot go outside that he was a mystery in Laura's life. He asks Donna to place one of his orchids on her grave for him and walks out to his greenhouse. Donna tries to pull a slip of paper from the bookshelf, but Harold interrupts her with a ladyslipper orchid. Harold says Donna is every bit as lovely as Laura said she would be and she takes the orchid and tells Harold that she will be back.
At the stationhouse, Cooper stands in front of a blackboard with the letters found under girls' fingernails, and the names of the people who have seen BOB (Maddy, Mrs. Palmer, Cooper, Ronette), and a picture of BOB. He says the lines between the names are a psychic link that will lead them to him. Harry asks about the giant, and Albert dismisses it, then reports that the cocaine found in James' gas tank matched the cocaine found in Jacques' car and Leo's house, meaning that Leo framed James. The letter B found under Ronette's finger was cut from an edition of Flesh World. He also says that he sent a picture of BOB to law enforcement agencies across the country, and came up with nothing. He reports that Cooper was shot with a Walther PPK, which he notes to be James Bond's gun. On his way out, Albert insults Harry again, so Harry grabs Albert's collar and says that the last time he punched Albert, he felt sorry about it, but the next time will be a pleasure. Albert states his philosophical convictions and says that he loves Sheriff Truman.
In the front of the stationhouse, Cooper tells James he can go home, but to stop trying to figure everything out himself. Lucy tries to find words that use the letters B, T, and R. The foppish Dick Tremayne then comes in to take Lucy to lunch.
Leland enters and talks to the officers about the picture of BOB. He says that he knows him: when he was a little boy, his grandfather had a summer home, and BOB was his neighbor. He lived in a white house, and he thinks the name was Robertson. Cooper sends Hawk to the lake to investigate. Leland says that BOB used to flick matches at him, and ask "Do you want to play with fire, little boy?"
Lucy and Dick sit at the counter at the Double R Diner. Richard talks about his method for memorizing customer orders and Lucy asks why he has not called in six weeks after three months of going out every week, and after their night on a bed in Horne's Home Furnishings. She then reveals that she is pregnant.
James and Madeleine sit at the diner, the former asking about Donna's smoking. James tells about Donna's visit to the prison, and how she seemed to want him through the bars. Madeleine holds James' hand and Donna enters. Misunderstanding the gesture, she tells them how much she liked Harold, and storms out.
At the stationhouse, the one-armed man shows Harry his selection of boots. He sees the picture of BOB and reacts strongly.
Shelly meets Harry and Cooper in the station and they ask for a statement regarding Leo, but she refuses to say anything against him. Cooper escorts her out the door and tells Harry that he believes her reasons to be an insurance scam, but he is not sure who thought it up.
The one-armed man struggles with his medicine in a bathroom stall and has a seizure. He talks to BOB and says he is after him now.
Cooper follows a marching band out of the hotel elevator and tells Ben about Audrey's phone call, asking if there's trouble at home. Ben tells Cooper that Audrey has gone missing before, and warns him to keep away from Audrey. An Asian man eavesdrops on their conversation and follows Cooper.
Blackie plays a surveillance tape of Cooper at the casino and Emory informs her that Cooper is in the FBI. Jean Renault stands behind them with the woman, Blackie's sister. Jean says he will be the middle man for Audrey's ransom, so Ben will never know that Blackie and Emory are behind it. In exchange, Emory and Blackie will bring him the man responsible for his brother's death: Agent Cooper. Jean says they cannot let the girl live.
Cooper enters Harry's office with coffee and doughnuts. Harry reports that Josie called, saying she will be back the next day. Harry asks to see her first, alone and Cooper permits it. Hawk reports that he found a boarded up white house by the lake, and is trying to discover whose it is. Harry asks them if they have seen Gerard, the one-armed man, as he never came back from the bathroom. Cooper searches the bathroom and finds Gerard's needle and medicine. "Without chemicals, he points," Cooper says and wants to find the one-armed man.
A hospital orderly cuffs Nadine to her bed. Doctor Hayward tells Big Ed that she ripped through two pairs of leather restraints the previous night and that her adrenaline levels are high. He tells Ed to talk or sing to her. As Ed sings, Nadine grips his hands, sits up, and snaps the cuffs. She claps spasmodically and chants a cheer. She begins talking to Ed, seeming to think she is 18 and about to try out for the cheerleading squad.
Cooper and Harry enter Jacoby's room at the hospital. His wife, a young Hawaiian woman, rubs his feet. Cooper helps to hypnotize Jacoby and he walks him through Jacques' murder. Jacoby says he knows the murderer.
Donna brings the orchid to Laura's grave and tells Laura about her new relationship with James. She says that she loves James, but it is a mess and that Laura's problems are still the center of her life.
James visits Madeleine to say that he cannot find Donna and that his mother came home. They almost kiss, then hold each other. Donna finds them and suddenly leaves, with James chasing her out.
Leland comforts Maddy, who is upset that people think she is like Laura. Cooper and Harry wait in the doorway and arrest Leland for the murder of Jacques Renault.
Harold answers a knock at his door. Donna tells Harold that she is tired of being patient with James. Harold comforts her and leaves to get her a drink. Donna strokes a flower and opens a notebook: the diary of Laura Palmer.
- Kyle MacLachlan as Special Agent Dale Cooper
- Michael Ontkean as Sheriff Harry S. Truman
- Madchen Amick as Shelly Johnson
- Dana Ashbrook as Bobby Briggs (credit only)
- Richard Beymer as Benjamin Horne
- Lara Flynn Boyle as Donna Hayward
- Sherilyn Fenn as Audrey Horne
- Warren Frost as Dr. Will Hayward
- Peggy Lipton as Norma Jennings (credit only)
- James Marshall as James Hurley
- Everett McGill as Big Ed Hurley
- Jack Nance as Pete Martell (credit only)
- Kimmy Robertson as Lucy Moran
- Ray Wise as Leland Palmer
- Joan Chen as Jocelyn Packard (credit only)
- Michael Horse as Deputy Tommy "Hawk" Hill
- Sheryl Lee as Maddy Ferguson
- Russ Tamblyn as Dr. Lawrence Jacoby
Guest Starring Edit
- Miguel Ferrer as FBI Agent Albert Rosenfield
- Ian Buchanan as Dick Tremayne
- Lenny Von Dohlen as Harold Smith
- Wendy Robie as Nadine Hurley
- Don Amendolia as Emory Battis
- Victoria Catlin as Blackie O'Reilly
- Michael Parks as Jean Renault
- Jennifer Aquino as Eolani Jacoby
- Linda Carlson as Colleen Hurley (deleted scene)
- Connie Woods as New Girl at One Eyed Jack's
Shooting script differences Edit
- Deleted the scene with James' mother, Colleen Hurley. The script reuse the entirety of the scene from Episode 4's script.
- The arm (Mentioned only)
- Emory Battis
- BOB (Mentioned only)
- Andy Brennan (Mentioned only)
- Dale Cooper
- Maddy Ferguson
- Giant (Mentioned only)
- Donna Hayward
- Will Hayward
- Audrey Horne
- Benjamin Horne
- Jerry Horne (Mentioned only)
- Ed Hurley
- James Hurley
- Nadine Hurley
- Susan Hurley (Mentioned only)
- Eolani Jacoby
- Lawrence Jacoby
- Leo Johnson (Mentioned only)
- Shelly Johnson
- Jonathan Kumagai
- Pete Martell (Mentioned only)
- Lucy Moran
- Blackie O'Reilly
- Nancy O'Reilly
- Josie Packard (Mentioned only)
- Laura Palmer (Photograph only)
- Leland Palmer
- Sarah Palmer (Mentioned only)
- Ronette Pulaski
- Bernard Renault (Mentioned only)
- Jacques Renault
- Jean Renault
- Albert Rosenfield
- Dick Tremayne
- Harry S. Truman
- Harold Smith